You are trying to purchase a valuable jewelry.  Your confidence in our company is important to us and not just your credit card numbers.  If you feel you need to know more about an item, a customer service representative will be very happy to assist you via email or phone.  Our office hours are from Monday to Friday 9:00 a.m. to 6:00 p.m. pacific standard time.

Payment Options

     You may pay the most convenient way you want.  Choose from several payment methods offered.

Lifetime Upgrade
 
     Every diamond, clarity enhanced or natural stone, purchased from Bacci Fine Jewelry, Inc. is entitled an upgrade to a better color, nice clarity, or bigger size. The original purchase price shall be credited and applied towards the new transaction.
 
Lifetime Warranty on Clarity Enhanced Diamonds
 
     All clarity-enhanced diamonds are guaranteed for life. If anything happens to the treatment for any reason, under any circumstances (go to FAQ page, What circumstances?), the stone can be re-treated at no cost.
 
Diamond Clarity Enhancing Service
 
     Your diamond’s clarity may be enhanced, too! Contact us for more details.
 
Money Back Guarantee
 
     We have  100% Money Back Guarantee on every item that we sell. Some fees may be deducted depending on type or payment made or jobs done on an item.  If for any reason you are not satisfied with your purchase, you may return the item and make sure the package is postmarked or traceable within 48 hours upon receipt.  You must contact us for a Return Authorization Code and further proper procedures.  Shipping, handling and insurance are non-refundable.  Made to order or custom made diamond jewelry is entitled to an upgrade or exchange only.  Any unauthorized or non-insured returns will be mailed back to sender.
  
Wholesale jewelry
 
     Avail of great discounts when purchasing in quantities.